TERMS AND CONDITIONS
TERMS AND CONDITIONS
Welcome to Dubuypk.com region’s one stop stores for all beauty and fashion related products.
DUBUY PK uses branded digital commerce mediums including the internet, mobile website, social media and messaging
IMPORTANT LIABILITY STATEMENT
All the information provided throughout the website are intended as information only and does not constitute advice or medical advice.
The products have not been approved by any medical or pharmaceutical licensing body. Therefore, it is your responsibility to determine that the Products are suitable for you and it is not our responsibility to do so.
Where on the site, if any user posts any opinions, recommendations or any advice, these opinions, recommendations or advice are not endorsed by us and we do not accept any liability on account of the accuracy.
We try to make sure that all information contained on the Site (and provided by us to you as part of any Services or Products) is correct, however as the information is of a general nature and not intended to include of all the information relating to the subject matters referred to by the Site and therefore we do not accept any liability for any error or omission and exclude all liability for any action you may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this Site.
Moreover, our liability to you in connection with any Product purchased through the Website is strictly limited to the purchase price of that Product.
In these terms and conditions, the following definitions apply:
Products This means any products offered for sale on the website
Dispatch Confirmation: an email or SMS will be send to you confirming your order (at this point the contract between us will be formed)
Services: Any information and services ordered and/or provided by Dubuy PK through or via the website including, without limitation, all services offered as part of the Repeat Purchase functionality. For the avoidance of doubt, any electronic information supplied to you by Dubuy PK will constitute part of the "Service" not a Product and cancellation rights will apply accordingly.
Site: means the web page at the URL www.Dubuy PK.com or WAP site or replacement site(s) from time to time;
Submission: This means any written comments including a Review that you supply to us or post directly to the Site relating to the Products together with any photographs.
Repeat Purchase: This means an order for any Products whereby you have indicated that the order should be repeated every month or quarterly or yearly until you provide us with a written notice to cancel it, and we confirm it.
USE OF THIS WEBSITE GENERALLY
As per intellectual property rights, it is not allowed to make any copies of any part of any materials, or remove or change anything on the Site, or create links to or from the Site without our written confirmation, it is also not allowed without written authority to remove or change any copyright, trade mark or other intellectual property right.
If you make any submission to us, it will be considered as you grant us an exclusive, binding, perpetual right to use it worldwide on the Site to make it visible for other users, and for marketing purpose, Also Dubuy PK.com can edit your submission where it is necessary or desirable to do so for any reasons.
You also confirmed that for any of your submission, it is not guaranteed that it will be appear on the website, however it is sole Dubuy PK.com decision to show it completely or any part of it on website, also you agreed that you will not re-edit or delete any submission you have posted on the website without our written confirmation,
If any user feels that any Submission made by other users is objectionable, he / she will be encouraged to contact us at firstname.lastname@example.org. After reviewing the relevant Submission, we will take such action as it deems necessary.
It is strictly prohibited to upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others,
You are also strictly prohibited to misrepresent your identity or status, or to hack into this Site or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the Site or any other web site or damage or destroy the reputation of Dubuy PK or any third party.
Dubuy PK does not accept any obligation to monitor the use of the Site. However, we reserve the right to disclose any information as required by law and/or to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions
Dubuy PK will also fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security.
Dubuy PK may change the content or format of the Site from time to time. Therefore, each time you visit the Site you should refresh your browser to ensure that you open the most up to date version of the Site.
YOUR PERSONAL INFORMATION
Your agreed that your personal information can be share to a third party in the event of Dubuy PK sold to a third party. Moreover, you agreed that Dubuy PK can share your personal information to any reorganized entity or third party.
Apart from the term and conditions expressly set out in here, Dubuy PK does not enter into conditions, warranties or other terms in relation to the Site or the Services or any guaranteed or predicted result from using the Site, Services or Products.
Dubuy PK site is having links to some external sites and co-branded pages, just for the user information regarding the more products details information which might be useful for the user, however Dubuy PK does not endorse any content of external sites and is not responsible for anything provided by them.
Dubuy PK is also not responsible for any failure to comply any term and condition due to any event which is beyond its control.
The product sent to you, contain the label having the details notices, product usage etc. also the packaging or labelling of a Product may contain instructions for use, warnings, contra-indications and other notices. Subject to the important liability statement, we will not be legally responsible to you if any of these are not observed.
Dubuypk does not seek to exclude or limit liability for:
Death or personal injury caused by our negligence or the negligence of our directors, employees, agents or subcontractors;
Fraud or fraudulent misrepresentation;
Breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
Breach of the terms implied by sections 13, 14 and 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples);
Defective products under the Consumer Protection Act 1987.
To provide customized services to each customer and for the quick checkout, we might provide individual password. You will use such password only for the access to website not for any other services, you must also keep your password safe, if any other use this password to breach of any term and condition will be assumed as the breach had been committed by you.
In any case, if your password giving error or failure, exit the Site immediately, and notify Dubuy PK. Moreover, your password or user details can also be changed by Dubuy PK. and you agreed to notify Dubuy PK promptly of any changes to your registration details.
SUSPENTION AND TERMINATION OF SERVICE
The Site of Dubuy PK can be suspended for repair & Maintenance or to upload now products from time to time, it can also terminate you’re access of the site for any breach from your side regarding the term and condition or in case of any delays is in payments.
ELIGIBILITY OF PURCHASED PRODUCTS
Dubuy PK Does not offer the children age under 16 to purchase the products, by ordering the products from this site, you represent yourself that you are above age of 16 years,
Once you place an order on the site, we will send a confirmation email that we have received your order, however this does not means that your order has been accepted, the order will be considered as confirmed at the stage once we make a confirmation call to you and we dispatch it after that call. Once it is dispatched it cannot be cancelled , if in case customer wants to cancel it, they have to pay off the delivery charges
PRICING,AVAILABILITY AND DISPATCH INFORMATION OF PRODUCTS
Pricing information on the site is subject to change by Dubuy PK. While aiming to be accurate, and the payment can be made on the site as per our explained policy.
Dispatched information on the site is subject to change by Dubuy PK. While aiming to be accurate, any availability information on the site are based on approximate, after dispatching you order, we will inform you through SMS, call or via email, please allow us up to 10 working days for the delivery.
The products will be dispatched to you as soon as reasonably possible, and the charges relates to delivery and sale tax will made as per your location and you will be informed the total charges.
Any order outside the UAE will be delivered as duty unpaid.
The consumer has a legal right to cancel the contract under the Consumer Contracts Regulations 2013 during the period set out below.
It means that, if the consumer has changed his mind and do not want to receive the products he can notify us via Whatsapp , facebook instagram or email us to cancel the contract and received his payment back if the customer has made the payment via bank transfer,
If the order is dispatched, customer needs to pay off the delivery charges keeping in mind we dispatch orders after confirmation call on customer's demand.
If the order is not dispatched, customer doesn't need to pay anything
If you have paid any delivery cost, this will be only refundable if the products are not dispatched, if the products are dispatched to you and after that you cancelled the order, the delivery cost should be paid by customer
However, you will not have right to cancel the contract if order is received and apply for refund in below circumstances
The product is not in its original condition, like un packed product, used product, handle carelessness, broken, damaged, or treated in a way which cause it no longer marketable to other customer due to health and safety reasons.
Where the Product(s) have been customized to your requested specifications.
End of the cancellation period of received order
We allowed 3 days after the day on which you received the products to return it as per our return policy,
As an example, if we dispatch the products on 1st June and you received the product on 4th Jun, then you can return it within next 3 days from the date you have received the products, which is 7th June in this case.
When returning the products, you are strongly recommended to carefully pack the items. We cannot accept responsibility for parcels lost in transit.
We will refund the price you have paid for the products, however please ready below further notes
If you have availed any discount during the purchases, we will only return the price you paid not the actual price of products
If you have paid any delivery cost , this will be only refundable if the products delivered to you has mistake from our side
If there is no mistake from our side in your order and still you want to change the product, or just want to return it, we take returns of sealed items like which comes with seal from manufacturer and we don't refund the delivery charges .
If you want to change the product you need to send us the product, we will analyze it, if its in the same condition then we will refund the product cost.
If you cancelled the order or return the products to us, we process the refunds within 14 days from the day we received back the product,
Time period of refund credited to your account will be based on the payment method , we make refunds only via bank transfers
UPDATING TERMS AND CONDITIONS
We used to amend these terms and conditions, you are requested to please look at the top of this page to see when it was lastly updated. The time when you order the products, the terms and condition of that particular time will be applicable,
If we revised the term and condition which make major impact on your order, we will inform you in advance regarding those changes, and will help you to cancel the order if you are unhappy with our new terms and condition
We (Dubuypk) reserve the right to amend or pause promotions at any time.
We also reserve the right to amend the brand exclusions list during any stage of a promotion
To access a specific area of the site, you may need to crate an account with us, the personal information you will provide to us will be dealt with in accordance clause 3 above.
We may refuse to access the new account to any application on the basis of fake information provide, or if you have already account with us,
Dubuypk have right to cancel or suspend your account for any reasons,
You can only use the account for purchase the products for the personal use not for resale.
We may refuse to sell or take order from you if any previous dispute is not resolved with you, this can be leads to suspension of your account
Your account can’t be transfer to any other, you will be sole responsible for all the purchase made by you, moreover kindly keep your personal information up to date, we are not responsible for any loss you suffer by not keeping up to date information.
To the extent permitted by law we accept no responsibility for lost, late, misdirected, undeliverable or incomplete entries, whether due to system errors or failures, faulty transmissions or other telecommunications malfunctions, entries not received resulting from any hardware or software failures of any kind, lost or unavailable network connections, failed, incomplete or garbled computer or telephone transmissions, typographical or system errors and failures, faulty transmissions, technical malfunctions, or otherwise.